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Custom Orthotics StepUp Barrie

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Why Choose StepUp Barrie for Your Orthotics?

StepUp is a privately run business, that is locally owned and operated in Barrie. StepUp originated as a Pedorthic clinic, that only dispensed custom orthotics in Barrie and soon grew to become what it is today due to high quality service and demand. StepUp has their own Onsite Custom Orthotic Lab that allows for top end quality control and complete control of the orthotics that we dispense. We guarantee our product for 2 years and do not charge for any modifications, remakes or adjustments within that time frame. Book your next orthotic assessment with our Certified Pedorthist and clinic owner at StepUp Barrie today!

What is a Custom Orthotic?

A custom orthotic is a hand sculpted medically designed device that is manufactured in StepUp Barrie's Orthotic Lab used to align and alleviate high pressured areas on the feet and lower limbs. The orthotics are made from a mold of your feet, allowing it to be designed specifically to the contours of your foot structure and condition.

The objective is to correctly orient the lower limbs to perform at their optimal level, to absorb shock and increase forward propulsion. In turn, we hope to prevent fatigue, aches, pains and torsional strain in the feet and up the leg.

StepUp Barrie design all types of orthotics from soft to rigid materials depending on the type of condition. We can also design the orthotics to your lifestyle, whether it's work, sport or just everyday use!

Custom Fitted to Your Footwear

All sizing and measurements will be done within the clinic at our onsite orthotic lab. When you come back in to pick up your orthotics please bring your shoes with you so we can custom size them to your shoes.

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Do I have to pay for an assessment at StepUp?

No, we do not charge you for an assessment at StepUp and there is absolutely no obligation to purchase anything.

How do I pay for custom orthotics?

As a way of giving back, here at StepUp, we do not charge for the assessment. So there will be no overhead cost when purchasing the custom orthotics. If you do decide to go ahead with the stockings and do have benefits, the vast majority of insurance companies will cover the main sum if not all of the cost. To find your coverage, simply call your provider and they will inform you what your coverage is.

How is it made?

After having an assessment at StepUp Barrie, if necessary, we will take a casting of your feet. We then heat mold and vacuum press the orthotic materials we decide on to your specific cast. This means that the custom orthotic will only fit you, making it unique to your foot structure and condition. Once pressed, we add customized modifications to align and offload your joints and get you walking in the most ideal, healthy position. Here at StepUp we have our own onsite lab - allowing for a quick turnaround time and easy adjustments/modifications to the orthotics at no charge to ensure customer satisfaction.

What if I am not satisfied with my orthotics?

By having our own onsite lab, we can easily make modifications to your orthotics. We guarantee our product for 2 full years. So if there are any issues between the time you purchase them, bring them back to our clinic for a free modification. We won't let you leave until you're happy!

What is the average break-in time for wearing my custom orthotics?

We suggest after the day of purchase to wear them 1 hour the first day, 2 hours the second day and slowly progress in the amount of time you wear the custom orthotics throughout the week. After 2 weeks there should be no discomfort in wearing the orthotics.

What should I bring in for my assessment?

All we need is:

1. The shoes that you wear on a typical basis.
2. A prescription from a doctor (not mandatory for original assessment, but will be needed for insurance company coverage and dispense of custom orthotics)

Please note, as a Certified Pedorthist we are able to fill out your prescription, although we are not able to sign off on it. Therefore, you must have your family physician or any other medical doctor sign it.

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